Frequently Asked Questions

CleanOps™ is WDPC's industrial platform for food, pharma and high-hygiene environments. It covers three product series - G (full stainless IP69K), S (stainless embedded) and L (aluminum light protection) - so you can pick by cleaning standard instead of spec sheet. All three share the LEGO MODE™ modular I/O architecture and SafeCore™ reliability features.

G Series is full SUS304/316 stainless with IP69K+IP67+IK07 - for 360° exposed installation and high-pressure steam washdown. S Series is stainless front bezel with IP69K front and sealed polymer rear - embedded into equipment or wall cutouts at lower cost. L Series is aluminum front-frame with IP65 - for QA, monitoring and light-humidity environments.

Field-serviceable I/O modules that plug in - so you can swap RS-232, GbE, USB, M12 sealed I/O options in the field in minutes, no factory return. This lowers lifecycle cost and cuts downtime.

Hardware-level power-loss protection that prevents SSD corruption during sudden power outages. Critical for 24/7 operation on production lines.

IP65 - low-pressure water jets. IP66 - powerful water jets. IP67 - immersion in 1 m. IP69K - 80 °C, 80-100 bar high-pressure steam (the washdown standard). See our guides: IP69K vs IP66 and IP69K vs IP67.

Yes. Logo etching from 50 units, bezel colour from 200, full custom housing from 500. ODM design services available from 200 units. Typical ODM project 3-5 months.

1 unit for samples and prototyping. Production pricing at 20+ units. Volume discounts from 100 units.

Samples: 2 weeks. Production orders: 3-4 weeks FOB Shenzhen. Custom ODM: 6-10 weeks.

Yes - 40+ countries. FOB Shenzhen, EXW, CIF, DDP supported.

24 months standard, extendable to 36 or 60 months on OEM volume orders.

Windows 10/11 IoT LTSC, Ubuntu 22.04 LTS, Debian 12. Pre-imaging available.

ATEX Zone 2 and Zone 22 variants available for G Series. UL Class I Div 2 for US/Canada. IECEx for global export.

Yes - IQ/OQ templates, material certificates, passivation records, FAT reports and change control docs are available on request with pharma orders.